Frequently Asked Questions

1. What type of deposit is required for the chocolate fountain?
A $200.00 deposit per fountain is required to hold your event date and pricing. Your remaining balance is due 10 days prior to the event date.

2. How long can I have the fountain at my event?
You will have the fountain at your event for up to 3 hours, however we will stay longer if needed (additional charges will apply).

3. Who is responsible for the Set-Up, Operation and Clean-Up of the fountain?
Sweet Temptations will provide all set-up, operation and clean-up of the fountain.

4. What is the minimum and maximum number of guest?
There is no minimum or maximum.

5. What forms of payment are accepted?
We accept Cash, Check, Money Order and PayPal.

6. How far in advance do I have to reserve my date?
2 Days as long as the date is available.

7. Who provides the decorations for the fountain?
Sweet Temptations will decorate the fountain at no extra charge to match your color scheme.

8. Are dipping items included in the basic pricing?
No, dipping items are an additional charge or you may provide your own. When we provide the dipping items, we also include an upgraded decorated display with serving bowls, napkins and plates.

9. Do you offer colored chocolate to coordinate with my color scheme?
Yes, we have colored chocolate. Please contact us for available colors and pricing.

10. How far will you travel to host my event?
Unlimited. However for long distance events, transportation charges will apply.

11. What about facilities that do not allow outside vendors?
In this event you will get the Chocolate Fountain and the Sweet Temptations' staff, with the dipping items being provided by the hall.

12. Are you a licensed and insured company?
ABSOLUTELY, Sweet Temptations is licensed and insured and can supply an insurance certificate if required by your venue. (Never settle for less!)

What is required of you or the facility?
In order to ensure a successful event, it is necessary that the Chocolate Fountain be set up properly. We therefore require access to the desired setup area at least 90 minutes prior to the beginning of the event. We also require 60 minutes after the conclusion of the agreed upon rental time period, in order to disassemble and clean up the chocolate fountain. This time required for setup and take down does NOT count toward the scheduled rental time of the fountain.

You must provide the following:

• Sturdy and level table capable of supporting 150 pounds. (Once the fountain has been set up, it cannot be moved)

• Sufficient power for the operation of the fountain, which requires at least one 120-volt circuit that supplies at least 15 amps, according to normal safety standards, within 20 feet of the set-up area.

• Ready access to a kitchen and sink facilities. (IF AVAILABLE)